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Plan Ahead with Your Crew

We strongly recommend that crews discuss ahead of time what to do when someone sends or receives an alert. Have a plan for who contacts emergency services, how to coordinate a rescue, and what steps to take if someone goes missing. Keep in mind that some alerts can be triggered automatically — for example, if a rider pauses too long — so the appropriate response may depend on the activity and conditions. Having a clear plan ensures everyone knows their role when it matters most.

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